Spring, Texas & North-Central Houston

 

Jason & Michele Rose have 5 decades of combined Information

Technology experience with skills ranging from workstation

configuration & support to network design & maintenance to

technical writing and video production.

 

We are seasoned professionals with a firm understanding

of realistic and achievable Information Technology solutions.

 

Michele has a keen eye for detail and a deep understanding of a broad range of applications that she has written about at various law firms in her career as a Technical Writer. She is also an experienced copyeditor and proofreader.   

 

Jason has strong leadership skills built on a foundation of

service in the U.S. Marine Corps. He has worked for and

managed several enterprise-sized national networks in the

civilian sector since 2000 in the HVAC, Oil & Gas, and Salt

industries as well as small businesses including churches.

 

We are accustomed to working in ever-changing environments

and meeting goals under adverse conditions.

 

We place strong emphasis on customer interaction and

education so that we can deliver what you need and place you

in a position of better understanding of the processes and

applications you're using.

 

Jason Rose

Michele Rose

I have worked in the Information Technology industry since

1996 when I graduated the Marine Corps Computer Sciences

School in Quantico, Virginia. I rose to the rank of Sergeant in

the Corps and was the senior enlisted IT person in my unit for

the last year that I was on duty. Four junior Marines reported

to me during that time.

 

My motto in the Corps was: "We have done so much with so

little for so long, that we are now qualified to do anything with

nothing forever."  That translates into "I know how to get things

done effectively, efficiently, and financially conservative."

 

Since the Corps, I have worked a wide spectrum of civilian job

types from Help Desk to Server & Network Administration. My

present title is Senior Network Engineer and I co-manage a

mid-sized national network for a billion-dollar-per-year salt mining company.

 

In addition to professional services, I have served as a volunteer Network Engineer, Website Designer/Administrator, and Social Media Manager for the Friends of the Cumbres & Toltec Scenic Railroad, the Red River & Gulf Railroad, and the Southern Forest Heritage Museum.

 

In 2021, I began providing services to a church as a favor to an

old friend. I have found the experience to be quite enjoyable

and I'm open to future opportunities working with churches or

small businesses that have limited budgets.

 

I began my IT career at the Helpdesk. I learned the applications, the common problems, and their solutions. From there, I began writing instructions to help other users understand the applications, how to use them, and how to combat those problems without having to call for assistance. I wrote instructions for all of the computer applications used at a major international law firm in downtown Houston for 12 years. One other technical writer and I supported all of the lawyers and staff by writing short tips, one-page quick reference cards, all-encompassing online help projects and manuals, as well as many other written documents that were requested. In addition, we proofread and edited each other’s work on a daily basis and regularly edited many other documents for IT personnel (including the CIO) and other departments.

Since my law firm days, I have become a freelance copyeditor and proofreader for various projects. The project managers I work with greatly appreciate my work and are quick to refer me to others in their company whose projects require copyediting. I am very detail-oriented with strong grammar and editing skills. I enjoy fixing the small problems that others often miss and making sure documents are polished and ready for presentation.
 

My prices are fair and my services are guaranteed. My word and

reputation mean a great deal to me and you will only get my best.

 

Jason Rose

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Jason (at) SmokingRose (dot) com

 

My prices are fair and my services are guaranteed. My word and reputation mean a great deal to me and you will only get my best.

 

Michele Rose

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Michele (at) SmokingRose (dot) com

 

My Professional Services include:

 

My Professional Services include:

Network:

  Design

  Construction

  Repair

  Maintenance

  Monitoring - PRTG & SolarWinds Orion

  *I specialize in Cisco and Palo Alto products.

 

WiFi Network:

  Design

  Construction

  Repair

  Maintenance

  Monitoring - PRTG & SolarWinds Orion

 

PC/Workstation:

  Procurement

  Build

  Repair

  Maintenance

 

Video Recording & Editing

  Here are several examples

 

 

Technical Writing


    Proficient with Microsoft Manual of Style

    and Chicago Manual of Style

Copy Editing & Proofing

Manual of Style

 

    Help file creation with MadCap Flare and RoboHelp
    Applications include
    Microsoft Office
    SharePoint
    Adobe Acrobat
    ServiceNow
    iManage FileSite
    InterAction
    Intapp Open and Intapp Time
    Elite Enterprise
    SAP
    Slack